Elaine Flores, COO and administrator of Medical Home Care Professionals

Headquartered in Northern California, Medical Home Care Professionals is a small home health agency that has had to overcome big challenges over the past few years. In 2018, Medical Home Care Professionals had to operate through the historic Carr Fire. Right after that, it had to deliver care through a record-breaking blizzard. Now, it’s battling through the COVID-19 crisis — and another devastating wildfire. For this episode of Disrupt, HHCN caught up with Elaine Flores, the COO and administrator of Medical Home Care Professionals, to learn how her agency has survived what has sometimes felt like an endless wave of emergencies. During the conversation, Flores also touched on Medical Home Care Professionals' transition to the Patient-Driven Groupings Model (PDGM). Listen to this episode of Disrupt to learn about: — Keys for running a home health agency during times of crisis — Best practices for ensuring continuity of care — Medical Home Care Professionals' transition to PDGM — And more!